Provider requirements

    Home care agency provider eligibility

    Long-term care policies define which provider types qualify. In California, home care agencies are licensed as Home Care Organizations and their caregivers are registered Home Care Aides. Golden Age Companions holds HCO License No. 304700544 and supplies licensing, tax, insurance, and care documentation on request. Each carrier determines whether services from a given provider are eligible under the policy.

    What California licensing actually means

    A licensed Home Care Organization employs its caregivers, runs background checks and TB clearance, carries workers’ compensation and liability insurance, and registers each caregiver with the state Home Care Aide Registry. A registry that simply refers independent contractors does none of that, and some long-term care policies treat the two very differently.

    The documentation packet we supply

    • Home Care Organization License No. 304700544
    • W-9 with the legal entity, Golden Age Care Group LLC dba Golden Age Companions
    • Certificate of insurance
    • Workers’ compensation documentation
    • Description of services, supervision, and caregiver screening
    • Plan-of-care detail matching the services billed
    • Itemized invoices and caregiver shift records

    What we cannot do

    We cannot approve ourselves. Provider eligibility is a determination made by the carrier under the terms of the policy. We supply complete, accurate documentation quickly — that is the part within our control.

    For families

    I have a policy and need home care

    Request a no-cost policy review conversation, or call and speak with someone who has handled long-term care documentation before.

    For professionals

    Refer a policyholder

    Agents, advisors, fiduciaries, attorneys, care managers, and discharge planners can send a referral and receive provider documentation for the file.

    Common questions

    Official resources

    Contact the company directly for current claim forms and instructions.

    Information last reviewed: August 2026

    Important disclosure
    Golden Age Companions is not affiliated with, endorsed by, sponsored by, or an agent of any insurance carrier, program, or administrator named on this site. Carrier and program names are used only to identify the policy a family may hold. Coverage, eligibility, benefit amounts, provider approval, elimination periods, and reimbursement are determined solely by the individual policy and its administrator. Golden Age Companions provides non-medical home care and administrative claim support; it does not sell insurance or provide insurance, legal, tax, or financial advice.
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