Will Golden Age Companions wait for the insurance to pay?

Where a carrier permits assignment of benefits and has confirmed it in writing, direct payment is possible. Otherwise services are billed to the family in the normal way. We will tell you plainly which applies before care starts.

Does assignment of benefits guarantee payment?

No. It only changes who receives payment for benefits the carrier has determined are payable.

Typically the insured or an authorized representative with the appropriate power of attorney.

Payment

Assignment of benefits and direct provider payment

An assignment of benefits directs the carrier to pay eligible benefits to the home care provider instead of reimbursing the insured. Some policies permit it, some do not, and some allow it only on a specific form. Where it is available it removes the cash-flow gap families face while paying privately and waiting on reimbursement.

Reimbursement, indemnity, and why it matters

Reimbursement policies pay eligible expenses actually incurred, up to a maximum — detailed invoices are essential.
Indemnity or cash policies pay a set amount once eligibility is established, regardless of the exact bill.
Assignment of benefits is generally a feature of reimbursement policies.

Ask before the first shift

Is assignment of benefits permitted under this policy?
Which form is required, and who must sign it?
Will payment go to the agency or to the insured?
How often are payments issued after invoices are received?
Is proof of payment required even with an assignment in place?

When assignment is not available

The family pays the agency and the carrier reimburses the insured. Plan for several weeks of private payment at the start, and keep proof of payment — many reimbursement policies require it.

For families

I have a policy and need home care

Request a no-cost policy review conversation, or call and speak with someone who has handled long-term care documentation before.

For professionals

Refer a policyholder

Agents, advisors, fiduciaries, attorneys, care managers, and discharge planners can send a referral and receive provider documentation for the file.

Common questions

Keep reading

Carrier guides

Official resources

Contact the company directly for current claim forms and instructions.

Information last reviewed: August 2026

Important disclosure

Golden Age Companions is not affiliated with, endorsed by, sponsored by, or an agent of any insurance carrier, program, or administrator named on this site. Carrier and program names are used only to identify the policy a family may hold. Coverage, eligibility, benefit amounts, provider approval, elimination periods, and reimbursement are determined solely by the individual policy and its administrator. Golden Age Companions provides non-medical home care and administrative claim support; it does not sell insurance or provide insurance, legal, tax, or financial advice.