Most long-term care policies pay benefits when the insured needs substantial assistance with a defined number of activities of daily living — usually two of six — or has a severe cognitive impairment as the policy defines it. The six are bathing, dressing, toileting, transferring, continence, and eating. The exact definition and threshold are set by the policy.
A person with dementia may still be physically capable of dressing and bathing and yet be unsafe alone. Most policies address this with a separate severe cognitive impairment trigger, evaluated through standardized testing and reports of behavior — wandering, leaving appliances on, missed medications, disorientation at night.
Request a no-cost policy review conversation, or call and speak with someone who has handled long-term care documentation before.
Contact the company directly for current claim forms and instructions.
Information last reviewed: August 2026