FAQs

Questions? We've got the answers.

Below is a list of the questions we get asked most often by our clients.
01. What is Home Care?
Home care (also referred to as domiciliary care, social care, or in-home care) is supportive care provided in the home. Care may be provided by licensed healthcare professionals who provide medical treatment needs or by professional caregivers who provide daily assistance to ensure the activities of daily living (ADLs) are met. For patients recovering from surgery or illness, home care may include rehabilitative therapies.
02. What should I watch for that might indicate that someone needs personal home care assistance?
Many of us are scared of losing our independence despite of disability but when these signs are present, Home care or Senior Care may be beneficial: ● Advancing forgetfulness ● House is untidy ● Weight loss or lack of nutrition ● Poor personal hygiene ● Loneliness or withdrawn ● Constat falls or injuries ● Changes in personality ● Health Issues
03. Can we arrange for occasional transportation to doctors’ appointments?
“As needed” basis for a Caregiver is available as transportation to medical appointments and procedures is one of the most popular home care services. It can often be arranged in a few hours, but the earliest notice given is always better.
04. How do I know that your Caregivers are trustworthy and that I will be safe?
Our Caregivers went through a multi step screening process to ensure the highest possible standards of delivering health care services. Our strict background check are up-to-date and all our staff are legal citizens of California. We also provide on-going professional training, require annual CPR certification, and have a computer system that notifies us when their individual registrations are due. Our Case Managers also does regular ‘home visits’ to make sure that the care you are receiving meets the standards that you expect.
05. Can I choose the times that my caregiver visits me?
Yes, you can choose the time, length and frequency that your caregiver can visit. We will work with your schedule and preferences, whether you’d prefer in the mornings, afternoons, evenings, overnights, or weekends.
06. How do you communicate with family members?
We have a highly strict Privacy and Confidentiality Policy as to whom we share information with, therefore, it is very important to establish who should be contacted beforehand. However, we find it imperative to notify designated family members of changes when they occur so we communicate with them as needed and if requested.
07. What is a Care Assessment?
A Care Assessment is gathering all relevant information about the person receiving care to identify your their needs. We may need to involve other people, such as your family, close family friends, or your doctor to understand your needs more thoroughly. However, we will always ask your permission before we contact them. All information will be kept strictly confidential.
08. Do I need to go into your office for an interview?
We will call to schedule an interview with you at your preferred time. You will meet one of our friendly Case Managers for a FREE Care Assessment to identify your needs and preferences.
09. What if I need home care services for only a short time?
Home care services with Golden Age Companions offers short-term or long-term basis of care. Our Case Managers will keep in touch to regularly assess your situation and needs.
10. How much does in-home care cost?
A Care Assessment is needed to determine the rates of service and each patient has unique needs and varies in the Care they require. We encourage you to contact our office directly for a complete list of products and services available and to schedule a Free Assessment, right at your own home.




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