Question 1

What kinds of in-home care do you provide?

Accepted Answer

We provide non-medical in-home care: companionship, personal care (bathing, dressing, mobility), dementia and Alzheimer's care, respite care, transportation and errands, hospital discharge care, post-surgery recovery, and overnight shifts.

Question 2

What areas of Orange County do you serve?

Accepted Answer

Headquartered in Newport Beach, we serve Newport Beach, Corona del Mar, Laguna Beach, Irvine, Dana Point, Mission Viejo, and surrounding Orange County coastal and inland communities.

Question 3

How quickly can care begin?

Accepted Answer

For most Orange County families, we can have a Care Advisor at your home quickly and a caregiver in place typically within 24–72 hours. Hospital discharges and urgent situations move faster.

Question 4

What schedules do you offer?

Accepted Answer

Hourly visits, extended daytime shifts, evenings, weekends, and awake overnight shifts. We help you choose the right schedule for your loved one's needs and your home.

Question 5

Will the same caregiver come consistently?

Accepted Answer

Continuity is core to how we work. Each client is assigned a primary caregiver and a familiar backup, so your loved one rarely sees an unfamiliar face.

Question 6

How are caregivers screened and trained?

Accepted Answer

All caregivers complete background checks, reference verification, and ongoing training. We hire for character first — empathy, reliability, and warmth — and train relentlessly on technique.

Question 7

Are services covered by long-term care insurance?

Accepted Answer

In most cases, yes. We provide the documentation insurers require and can guide your family through the claims process.

Question 8

Are you Medicare or Medicaid certified?

Accepted Answer

Golden Age Companions is a private-pay, non-medical home care agency. Medicare and Medi-Cal generally do not cover non-medical home care, but long-term-care insurance, VA benefits, and private pay are widely accepted.

Question 9

Is there a contract or long-term commitment?

Accepted Answer

No long-term contracts. Care is offered hourly with sensible weekly minimums, and you can adjust hours or end service freely as needs change.

Question 10

How do I get started?

Accepted Answer

Speak with a Care Advisor — a free 30-minute conversation by phone, video, or in person at your home. We'll listen, answer questions, and outline next steps. No pressure, no obligation.

Straight answers about home care